HELP CENTER
As a woman owned small business our greatest wish is to be at your disposal.
If your questions are not answered below,
Please send us a note at elohiconsciouscosmetics@gmail.com
WHERE DO WE SHIP TO?
Our studio is located on Aland Islands in the Baltic Sea. We offer world wide shipping. With free world-wide shipping on all orders over 40€.
WHAT IS THE REFOUND POLICY?
Your happiness is our top priority.
We will refund any orders within 14 days from the date of purchase.
WHAT’S THE MINIMUM ORDER AMOUNT?
There is no minimum order amount. Orders over 40€ recieves free shipping worldwide.
WHAT DOES USING "NATURAL" INGREDIENTS MEAN?
Using natural ingredients means we do not use synthetic ingredients of any kind and only sell body friendly certified materials. Our products focus on using plant based, organic, and therapeutic-grade ingredients. All of our oils are cold-pressed, co2 extracted or steam distilled for the best quality.
WON’T OILS CLOG MY PORES, MAKE MY SKIN GREASY, OR CAUSE BREAKOUTS?
Contrary to outdated skincare advice, oils are great for your skin. However, picking the right oil is key. Our products are formulated with nourishing, non-comedogenic oils that supports the natural skin barrier.
WHAT ARE COMEDOGENIC OILS?
Some base oils can cause clogged pores and breakouts, and are thus classified as comedogenic. Some oils which are commonly classified as comedogenic are coconut oil, mineral, wheat germ oil, and flax seed oil. We formulate our products with non-comedogenic oils.
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